Privacy Policy

Last Updated: September 1, 2026

Welcome to Tera Mera Bazar (“TM Bazar”, “we”, “us”, “our”). Tera Mera Bazar is a B2B verified pharmaceutical directory designed to help pharmaceutical businesses discover, connect, and communicate with verified businesses, manufacturers, distributors, wholesalers, suppliers, stockists, and other industry participants.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use the Tera Mera Bazar website, application, directory, business listings, enquiry services, and other related services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use Tera Mera Bazar, we may collect information relating to you and/or the business you represent.

1.1 Business Information

When a business creates or claims a listing, registers on the platform, requests verification, or interacts with our Services, we may collect information such as:

• Company/business name
• Business category
• Business address
• Registered office address
• Manufacturing or operating address
• Contact numbers
• Business email address
• Website and social media details
• Product categories
• Pharmaceutical product information
• Business description
• Years of operation
• Areas of operation
• Distribution or supply locations
• Business registration details
• GST details
• Drug licence details
• Manufacturing licence details
• Other applicable licences, certificates, and registrations
• Business documents submitted for verification

1.2 Contact Person Information

We may collect information about individuals representing a business, including:

• Name
• Designation
• Mobile number
• Email address
• Business contact information
• Professional information
• Login credentials
• Communication preferences

1.3 Verification Information

Because Tera Mera Bazar is a verified B2B pharmaceutical directory, we may request information or documents to verify the authenticity of businesses and listings. Depending on the type of business and verification process, this may include:

• GST registration information
• Drug licence information
• Manufacturing licence information
• Company registration information
• Business registration certificates
• Address proof
• Product or manufacturing information
• Other documents reasonably required for business verification

We use such information primarily for verification, fraud prevention, platform safety, and maintaining the quality and reliability of the directory.

1.4 Information You Provide Through Enquiries

When you submit an enquiry or contact a business through Tera Mera Bazar, we may collect:

• Your name
• Business name
• Mobile number
• Email address
• Enquiry details
• Product or business requirements
• Location
• Other information you voluntarily provide

2. Information We Collect Automatically

When you use our website or application, we may automatically collect certain technical and usage information, including IP address, browser type, device type, operating system, approximate location, pages visited, search queries, listings viewed, date and time of access, referral information, device identifiers, website interaction information, and cookies and similar technologies. This information helps us operate, secure, analyse, and improve our Services.

3. How We Use Your Information

We may use collected information to:

• Create and manage business accounts
• Create, maintain, and display business listings
• Verify pharmaceutical businesses
• Validate business information and submitted documents
• Improve the accuracy and reliability of our directory
• Connect businesses with relevant B2B opportunities
• Facilitate enquiries between businesses
• Respond to enquiries and support requests
• Improve search and discovery functionality
• Recommend relevant businesses, products, or categories
• Prevent fake listings, spam, fraud, and misuse
• Monitor platform security
• Analyse usage and improve our Services
• Communicate important account and service updates
• Send promotional or business-related communications where permitted
• Maintain records required for legal and regulatory purposes
• Comply with applicable laws and legal obligations
• Enforce our Terms & Conditions and other policies

4. Business Listings and Public Information

Tera Mera Bazar is a B2B directory. Information submitted for publication as part of a business listing may be visible to other users and visitors to the platform. Publicly displayed information may include business name, category, location, description, product categories, website, contact details, email address, verification status, years of operation, and other information intentionally provided for publication.

Businesses are responsible for ensuring that information they submit for public display is accurate, lawful, and does not improperly disclose confidential or personal information.

5. Business Verification

Tera Mera Bazar may offer verification services to improve trust and transparency within the pharmaceutical B2B ecosystem. A “Verified” or similar status indicates that certain information has been reviewed according to our verification process. It does not constitute a guarantee, certification, endorsement, or warranty regarding the quality of products, safety or efficacy of products, financial standing, future performance, regulatory compliance, or any transaction between businesses.

6. Enquiries and Business Connections

When you submit an enquiry to a listed business, information necessary to respond to that enquiry — including your name, business name, contact number, email address, requirement, location, and enquiry details — may be shared with the relevant business. You should only provide information that is reasonably necessary for your business enquiry.

7. How We Share Information

7.1 With Listed Businesses

Information may be shared with businesses when necessary to facilitate enquiries, communications, or B2B connections initiated through the platform.

7.2 With Service Providers

We may use third-party service providers for website hosting, cloud storage, database infrastructure, analytics, email delivery, SMS and messaging, business verification, security and fraud prevention, customer support, payment processing, and marketing. Such providers may process information only as necessary to provide services to us.

7.3 Publicly Available Business Information

Some business information may be collected from publicly available sources or legitimate business databases to improve directory completeness and accuracy.

7.4 Legal and Regulatory Requirements

We may disclose information where reasonably necessary to comply with applicable laws, respond to lawful government requests or court orders, investigate fraud or unlawful activity, or protect the rights, safety, and property of Tera Mera Bazar, our users, or third parties.

7.5 Business Transfers

If Tera Mera Bazar is involved in a merger, acquisition, restructuring, or sale of assets, relevant information may be transferred as part of that transaction, subject to applicable law.

8. Pharmaceutical and Regulatory Information

Tera Mera Bazar may collect business and regulatory information including drug licences, manufacturing licences, GST registration, company registration, product categories, manufacturing capabilities, distribution activities, and business locations. Inclusion of regulatory information in a directory listing does not constitute regulatory approval, certification, endorsement, or confirmation of ongoing compliance unless expressly stated.

9. Cookies and Similar Technologies

We may use cookies and similar technologies to keep users logged in, remember preferences, improve website functionality, understand usage, analyse traffic, detect suspicious activity, and measure marketing performance. You may control cookies through your browser settings. Disabling certain cookies may affect some functionality of the Services.

10. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction. However, no online platform can be guaranteed to be completely secure. Businesses and users are responsible for protecting their account credentials and should notify us promptly if they suspect unauthorized access.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business listings, providing verification services, facilitating enquiries, preventing fraud, resolving disputes, meeting legal obligations, and enforcing our agreements. When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.

12. Correction and Updating of Business Information

Businesses may request correction or updating of inaccurate information associated with their listing. We may request reasonable documentation or verification before making changes to certain information.

13. Account and Listing Removal

A business may request closure of its account or removal of information that it is authorized to control, subject to applicable legal requirements, fraud prevention, dispute resolution, and platform security needs. Removal of an account does not necessarily mean that every reference to a business will immediately disappear from all systems.

14. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, withdrawal of consent, objection to certain processing, opting out of promotional communications, and raising a privacy-related grievance. To exercise applicable rights, contact us using the details provided below.

15. Marketing Communications

We may send business-related communications, product updates, platform announcements, and promotional messages where permitted by applicable law. You may opt out of promotional communications by using the unsubscribe option in any email or by contacting us. Essential account, security, and verification communications will continue.

16. Third-Party Websites and Services

Our Services may contain links to third-party websites or services. Tera Mera Bazar does not control the privacy practices of these third parties. We encourage users to review the privacy policies of third-party services before providing information to them.

17. User Responsibility and Business Due Diligence

Tera Mera Bazar is a directory and B2B connection platform. Users are responsible for conducting their own due diligence before entering into commercial relationships, including independently verifying business credentials, licences, regulatory status, product quality, pricing, payment terms, and regulatory compliance. Tera Mera Bazar is not responsible for transactions, agreements, or disputes between businesses unless expressly agreed otherwise.

18. Children’s Privacy

Tera Mera Bazar is intended for businesses and professional users and is not directed toward children. We do not knowingly collect personal information from children in violation of applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or applicable laws. The updated version will be posted on this page with a revised “Last Updated” date.

20. Grievance Redressal

If you have a privacy-related concern, complaint, or grievance, you may contact our Grievance Officer.

Grievance Officer: [Name]
Email: privacy@teramerabazar.com
Phone: [Phone Number]
Address: [Registered Business Address]

We will make reasonable efforts to review and respond to privacy-related grievances in accordance with applicable law.

21. Contact Us

For questions, requests, corrections, or concerns regarding this Privacy Policy, please contact:
Tera Mera Bazar
Email: privacy@teramerabazar.com
Phone: [Phone Number]
Address: [Registered Business Address]